About Us

Leo&Lucky’s are independent, locally-owned, retail and service facilities specializing in nutrition, supplies, and grooming for cats and dogs.

There’s a certain charm found in stores like ours. They’re intimate, warm, friendly and familiar. The faces don’t often change, and neither do the values embedded within the business.

Leo&Lucky’s was founded to provide an alternative for pet owners seeking an experiential upgrade over chain stores and online outfits that lack knowledgeable employees and responsibly-sourced products. We are our customers’ friends and neighbors, and know them and their pets beyond just their email address and credit card number. Pets are our passion, and we like to be surrounded by like-minded people. We love what we do, because we get to help pets enjoy better lives every day.

Pet owners turn to us for our vast knowledge of pet food, supplies and grooming options that are ideally suited for each individual pet. We at Leo&Lucky’s go to great lengths to ensure the products on our shelves are the same quality that we would give our own pets – because we do! That means research into every product or service we offer and a promise that prohibits us from selling food with corn, wheat, soy, or by-products. We put pets over profits and pledge to never sacrifice those ethics in favor of a better bottom line.

We want customers for life and adhere to our 3C’s philosophy of providing a quality product at a fair Cost, offering Convenience throughout the customer experience, and being valued contributors to the Communities in which we live and work.

After many years of encouragement from industry professionals and our customers, we decided to share our knowledge and passion with others. We feel the best way to achieve this is by aligning ourselves with others sharing the same level of enthusiasm for this amazing industry.

Interested in owning your very own Leo&Lucky’s? Learn more about franchise opportunities here.

rachel with treats at consultation stand leo and luckys
cash wrap at leo and luckys
freezers inside leo and luckys

Since the beginning of Leo&Lucky’s, our “3C’s” have been the guiding light that informs every decision we make. Our emphasis on Cost, Convenience, and Community is what makes us different.

Cost

Cost – We know the allure of online shopping and deal hunting, but if you’re buying your pet food from somewhere other than Leo&Lucky’s, you’re simply paying too much! We closely monitor the largest online and brick-and-mortar retailers and pledge that our prices will always be equal to or less than that of our competitors for the same or similar type of product. Our flexible position as a locally-owned retailer allows us to work with both large, well-known brands and smaller, independent companies. That means we can offer you a wider variety of trusted, pet foods and supplies for all budget ranges. Our low-cost guarantee and price-matching policy as well as our Lucky2BLoyal and Frequent Buyer Programs ensure you always receive the best value.

Convenience

Convenience – We love that our store feels a bit like a Norman Rockwell painting at times, with friends and neighbors mixing and mingling. Being “just around the corner” has never felt so good. That hometown hospitality, combined with our local delivery service, gives our customers the added flexibility in choosing which method is right for them at the moment. Our grooming spa offers flexible appointment times as well as a free Preferred Client program for even more convenient scheduling. Forgot to make a grooming appointment? Check out our new self-serve pet wash!

Community

Community – We strive to be good community partners, because our owners also call your community home. In addition to supporting local schools, youth groups, and numerous other local philanthropic causes, we regularly offer events such as pet adoption days in-store, low-cost vaccination clinics, free seminars, and are always happy to answer pet care questions. We pride ourselves on a level of service that exceeds our peers. We consider customer feedback a valuable tool for our continued improvement and growth as a company. Unlike with national chains, your voice truly gets to us every day.

Testimonials

Love Leo and Lucky’s. They have everything and their employees are awesome. Thanks ❤️...

C.V.

Customer

Love the owner, Rachel. She is sensitive to pet parent's needs, has a wealth of knowledge, and works right along with her staff. Store is well stocked with healthy product, and staff is engaged. Shopping...

L.B.

Customer

I come in every week. I am not only thrilled with my grooming experience, but the employees always know what products my babies need. I would never shop anywhere else!...

Bev

Customer

I can't say enough about this pet store, they are the friendliest and always remember their customers. The service is top of the line!! Always helpful in every way--suggesting the best food and snacks for...

Kathy

Customer


Adrienne Warren
Adrienne Warren
2022-07-26
Love everything about this place. Amazing people and for the first time my dog doesn't mind going to get a bath or a nail trim.
greg rumble
greg rumble
2022-07-24
Leo and Lucky's is my go-to for dog washing. I have an long-haired dog and he makes a huge mess in my bathtub but Leo and Lucky's has self-service dog wash facilities. They provide brushes, shampoo, and large tubs. There are two separate rooms. There is a waiting list the staff create when demand gets high, and several types of shampoo to choose from. They provide towels and a warm air blower to help dry your dog. The store also provides full-service grooming, a wide selection of wet and dry food, a great selection of toys and treats. The store is clean and was well-stocked. There was a lot of staff available and while I was waiting for the wash to become available I watched some interactions of staff making recommendations to customers on the phone and in person. A few of the staff were able to make personal recommendations for products they used with their dogs at home. Its great to know you are interacting with people who know and use the products they are selling.
O S
O S
2022-07-23
Nice store, wish they had a larger cat section!
Ann Cho-Berardi
Ann Cho-Berardi
2022-06-28
Big fan of this business, it’s clean with a wide assortment of toys, pet products that are really great quality, foods to include raw and holistic brands of all kinds. The groomer I took my Pom- Rocky to Cherie Lynn is amazing. I get all my pet supplies here including the crickets for our crested gecko too. All the staff there are always so friendly and helpful.
Russell Manchester
Russell Manchester
2022-05-09
I know it’s probably not the stores fault but I Went here for my first time today to buy some flea meds. I opened up one of the tubes to put it on my cat and there wasn’t even any medicine in the tube. I cut it open completely and it was dry. Probably just a mess up at the company that makes them.
Cyndi Kelly
Cyndi Kelly
2022-05-03
Owners are very friendly and helpful which encourages us to shop there.Also they've added to bathing stations for dogs. Rachel great idea!!

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